image of an American patient couple

What to Expect

From First Contact to Full Recovery, We’re With You

We know traveling for medical care can feel overwhelming. That’s why we’ve designed a process that’s clear, human, and fully guided—so you’re never left wondering what comes next.

Start Your Journey
image of a patient couple being warmly welcomed at the entrance of a modern clinic in Mexico

Here’s what your journey with Sinaptikon will look like:

Get in Touch
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Step 1

Initial Contact & Evaluation

You reach out through our website, WhatsApp, or phone. One of our Medical Travel Advisors listens to your needs and gathers basic medical and personal information to understand your situation.

  • Just honest conversation.
  • No pressure.
  • No surprises.
image of a Hispanic doctor in a white coat with 'Sinaptikon' clearly embroidered, seated in a modern consultation room, explaining a personalized treatment plan to a patient.

Step 2

Personalized Medical Plan

Based on your information, we match you with certified specialists and propose a clear, detailed treatment plan. It includes:

  • Doctor profiles
  • Procedure options
  • Estimated costs
  • Timeline and recovery days
  • Travel and lodging recommendations

You decide how you’d like to proceed—at your own pace.

image of a bilingual medical travel advisor

Step 3

Booking & Logistics

Once you approve the plan, we take care of everything:

  • Schedule your procedure and appointments
  • Reserve lodging and recovery home (if needed)
  • Arrange airport pickup and local transport
  • Coordinate payment and administrative paperwork

You’ll receive a full itinerary and travel checklist before your departure.

image of a Hispanic patient arriving with a small suitcase at a modern medical facility in Mexico.

Step 4

Travel to Mexico & Pre-Treatment

You arrive in one of our medical hubs and are greeted by our local coordination team. Before your procedure:

  • You receive all final instructions for treatment day
  • You meet your doctor
  • You undergo pre-op evaluations
  • You settle into your accommodation
image of a bilingual medical travel advisor

Step 5

BookProcedure & Immediate Recoverying & Logistics

Your procedure is performed at an accredited facility by your chosen doctor. We monitor your experience closely and support you on-site as needed.

After surgery, you’ll recover at the recommended location—hotel, clinic, or recovery home—under medical supervision.

image of a patient resting calmly in a modern recovery room shortly after a medical procedure.

Step 6

Return Home & Ongoing Support

Before flying home, your care team ensures you’re safe to travel. Once back, we continue to:

  • Check in via telemedicine
  • Send digital medical records
  • Answer post-op questions
  • Coordinate local referrals if needed

We’re just a message away—always.

Start Your Journey

Healing begins with one decision.

Take the first step toward world-class care in Mexico; guided, safe and fully personalized.

Start Now